I checked the system console and it doesn't look like G Hub keeps any logs. It seems clear that the software is not functioning properly, but there are no error messages or any other indication of what's gone wrong or what to do about it. This has no effect on the mouse, but G Hub does show “Profile n” instead of the names of each profile. It's also possible to click “RESTORE ALL PROFILE SLOTS TO DEFAULT” before it's greyed out again. Logitech G502 Proteus Spectrum gaming mouse has been highly equipped with a PMW3366 optical sensor which exhibits zero acceleration through 200- 12,000 DPI range. Enable software control to configure it and access all features?” There is just enough time before it closes by itself to click “ENABLE”, which does nothing. There is no error message or other indication that something is wrong or how to fix it.įor the brief moment that it's “ON”, a message is also displayed, “The device is in on-board mode. Clicking that button replaces the text with “ON” and ungreys the below controls for about one second, whereupon it reverts to “OFF”. In the G502's options screen, there is a label “ON-BOARD MEMORY MODE” with an “OFF” button next to it. G Hub on Windows won't detect the G502 under any conditions I could produce, but it will on the Mac OS if I disconnect and reconnect the G502 while G Hub is open. After another half hour of experimentation, I did make some progress. The Logitech G502 is a gaming mouse that just won't quit.
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